General Terms and Conditions

The PayBills.it/card solution ("the Solution") allows companies and consumers to create an assigned ACCOUNT in order to provide, in complete autonomy and in real time, a SERIES OF SERVICES to citizens such as, for example, telephone recharges, vouchers, giftcards, payment of utilities, e-shops. From the above account it is indeed possible to CREATE, ACCEPT AND FINANCE ACCOUNTS AND CARDS and use them to make online purchases, SHARE MONEY BETWEEN PAYBILLS COMMUNITY MEMBERS, MAKE UTILITIES PAYMENTS OR SIMPLY RECEIVE BENEFIT ON PURCHASES MADE ON CONVENTIONED PARTNER SITES (Cashback).

The Solution consists of a software application, henceforth referred to as “Application” as well as certain regulated payment services henceforth referred to as “Payment Services” accessible to you through your direct access to a secure system for the exchange of personal and financial data henceforth referred to as the “Platform Services”..

To provide you with the Solution, it is necessary for each of the following parties (henceforth “Provider”) named in this agreement to form a direct contractual relationship with you in relation to the services they provide to you as part of your access and use of the Solution:

  • For the Application, you agree to enter into and be bound by the terms of the Application Agreement, which you can read here, with

    Puntoricarica s.r.l.u., henceforth the “Application Provider”, Via S.Pellico n° 11, 73100 Lecce, Italy (P.Iva 06025120483)

  • For the Payment Services, you agree to enter into and be bound by the terms of the Payment Services Agreement, which you can read here, with

    Paynetics AD , an electronic money institution regulated by the Bulgarian National Bank with whose company address is 76A James Bourchier, Sofia, Bulgaria (Registration No:131574695)

  • For Platform Services, you agree to enter into and be bound by the terms of the Platform Access and Data Processing Agreement, which you can read here, with

    Paystratus Group Ltd , whose company address is Kemp House 160 City Road, London EC1V 2NX, United Kingdom (Registration No:11677111)

Each of these parties is individually entitled to treat your use of the Solution as your acceptance of their respective terms and conditions, and to make a charge to you for their services which will be specified in their terms and conditions. You are advised to save a copy to your computer for future reference.

If there is any inconsistency between any of the provisions of these agreements, then, in relation to any inconsistency relating to the provision of Payment Services, the Payment Services Agreement shall prevail in preference to the other agreements, and the Platform Access and Data Processing Agreement shall prevail in preference to the Application Agreement.

Your first point of contact if you have any questions regarding any aspect of the Solution shall be the Application Provider, which you can contact here: app@paybills.it.

SUPPORTED CUSTOMER FEES Account Yellow Account Orange Account Swage Account Blue
Deposit Fee € 0,31 0,60% € 0,31+1% € 0,50
Monthly Fee € 0 € 0 € 6,50 € 0
Outgoing Wire Transfer Fee (SEPA) € 1,5 € 2,5 € 4 € 2
         
Forex Fee 3% 3% 3% 3%
Purchase Fee € 0,16 + 0,85% € 0,25 + 0,85% € 0,25 + 0,85% € 0,16 + 0,85%
Refund Fee € 0,16 + 0,85% € 0,25 + 0,85% € 0,25 + 0,85% € 0,16 + 0,85%
ATM Withdrawal Fee € 2,00 € 3,00 € 0,89 + 1% € 2,50
         
Transfer Account to Card Fee € 1,00 € 2,00 € 2,00 € 1,00
Transfer Account to Account Fee € 0,00 € 0,00 € 1,00 € 0,00
Transfer Card to Account Fee € 2,00 € 3,00 € 2,00+1% € 2,00
Transfer Card to Card Fee € 2,00 € 3,00 € 3,00 € 2,00
         
Send Account to Card Fee € 2,00 € 2,00 € 2,00 € 3,00
Send Card to Card Fee € 1,00 € 2,00 € 3,00 € 3,00
Send Account to Account Fee € 2,00 € 2,00 € 1,00 € 0,00
Send Card to Account Fee € 2,00 € 2,00 € 2,00+1% € 3,00
         
Chargeback Fee € 39,00 € 39,00 € 39,00 € 39,00
SUPPORTED BUSINESS FEES Account Easy Account Smart Account Premium Account Professional
Deposit Fee >250€ € 0,5 1% 0,5% € 0,50 + 0,20%
Outgoing Wire Transfer Fee (SEPA) € 3 1% 1% € 3,00
Outgoing Wire Transfer Fee (Faster Payments) 2% 1,5% 1% € 3,00
         
Forex Fee 5% 4% 2,5% 3%
Purchase Fee € 0,59 + 0,99% € 0,49 + 0,99% € 0,39 + 0,89% € 0,25 + 0,90%
Refund Fee € 0 € 0 € 0 € 0,25 + 0,90%
ATM Withdrawal Fee € 3,00 € 3,00 € 3,00 € 3,50
         
Transfer Account to Card Fee € 2,00 € 1,50 € 1,50 € 1,00
Transfer Account to Account Fee € 1,00 € 1,00 € 1,00 € 0,00
Transfer Card to Account Fee € 1,00 € 1,00 € 1,00 € 2,00
Transfer Card to Card Fee € 2,00 € 1,50 € 1,50 € 2,00
         
Send Account to Card Fee € 2,00 € 1,50 € 1,50 € 3,00
Send Account to Account Fee € 1,00 € 1,00 € 1,00 € 0,00
Send Card to Account Fee € 1,00 € 1,00 € 1,00 € 3,00
Send Card to Card Fee € 2,00 € 1,50 € 1,50 € 3,00
         
Send Fee € 2,00 € 2,00 € 2,00 € 3,00
Decline Fee € 2,00 € 1,00 € 0,00 € 3,00
         
Lost Card Replacement € 19,99 € 14,99 € 9,99 € 9,99
Stolen Card Replacement € 19,99 € 14,99 € 9,99 € 9,99
Account Balence Limit € 100.000,00 € 350.000,00 € 500.000,00 € 750.000,00